Re-stocking fees, will I be charged?Updated 2 years ago
A re-stocking fee generally applies when a customer has ordered the wrong part for their vehicle, at no fault of Exhaust Shop Australia. Other reasons may include damaged packaging, damaged goods or change of mind. The reason we do this, is to cover the large costs of shipping bulky items across Australia.
Please see below for part of our Returns Policy.
In the event of a purchaser having ordered the wrong product, Exhaust Shop Australia will at our discretion generally accept return of the product and credit the sale price excluding the actual shipping charge (this may be more than the original delivery charge incurred at time of order as we subsidise freight charges). The product must be unopened and in a re-sellable condition (has not been fitted to a vehicle). Credits are at the discretion of Exhaust Shop Australia and are subject to: